Privacy Policy

At ShopaX, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our store or place an order, we may collect the following information:

Name and contact details (email address, phone number)
Billing and shipping address
Payment information (processed securely via our payment providers)
Order history and preferences
Device and browsing information (via cookies)

How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Send promotional emails (only if you have opted in)
Improve our store and customer experience

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as couriers and payment processors) solely to fulfil your order.

Cookies

Our store uses cookies to enhance your browsing experience and help us understand how customers use our site. You can disable cookies in your browser settings, though this may affect some functionality.

Data Security

We take reasonable precautions to protect your personal information. All payment transactions are encrypted using SSL technology.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at support@shopax.co.za.